Question 1

When do I pay?

Accepted Answer

Submit the order first. A salesperson confirms the final price, then the order shows payment options.

Question 2

Which payment methods are available?

Accepted Answer

PayPal is built in. Bank wire, Western Union, and other methods show the instructions saved by an administrator.

Question 3

How do store credits work?

Accepted Answer

Credits are non-withdrawable. You can apply them on the next order. They are deducted from the confirmed total.

Question 4

How do I check a document?

Accepted Answer

Open Document verification and enter the order number or the verification code printed on the record.

Question 5

How do referrals work?

Accepted Answer

Share your link. When a new customer from that link pays an order, you receive the reward configured in site settings.

FAQ